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ED Customer Service Specialist, Full-time
Penn Medicine • Lancaster, PA, US • published 2026-10-19 00:32:05.718560
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**Description** Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? ### **Summary** Join our Emergency Department team and play a vital role in creating a positive patient experience from the moment patients and visitors enter our facility. In this role, you will be responsible for patient registration, insurance verification, visitor management, and providing exceptional customer service in a fast\-paced healthcare environment. The ideal candidate is organized, compassionate, detail\-oriented, and able to remain professional during high\-volume and high\-stress situations. Location – Lancaster General Hospital, 555 N Duke St, Lancaster, PA Hours \- 11pm \- 7am ### **Key Responsibilities...
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