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Senior Specialist, Customer Experience and Design

Mastercard • O'Fallon, MO, US • published 2026-10-02 03:58:27.816033

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Description

**Our Purpose** *Mastercard powers economies and empowers people in 200\+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.* **Title and Summary** Senior Specialist, Customer Experience and Design Overview: This role will be joining the Mastercard Safety Net Team. Safety Net leverages the Mastercard network to identify and limit issuer and acquirer losses from large\-scale fraud attacks—providing an secondary layer of defense independent from customer systems—with selective controls that can block transactions for issuers based on multiple criteria while also alerting acquirers of suspect transactions. By monitoring the network on a global scale, Safety Net identifies and limits the impact of cyber attacks if customer or processor systems are breached—helping to minimize their financial and reputati...


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