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Principal Software Engineer

Microsoft • Redmond, WA, US • published 2026-10-06 19:33:47.349760

Description

**Overview** Overview The Commerce Financial Platform organization builds intelligent, scalable services \& experiences that power Microsoft’s commerce needs end‑to‑end. We’re accelerating a new era of AI‑driven business applications—grounded in data, built for collaboration, and designed to simplify complex workflows across CRM/ERP scenarios. Join us if you're passionate about redefining how people engage with AI at enterprise scale, optimizing processes, and building innovative products that make a difference. **Responsibilities** What you’ll do * Design and ship AI systems end‑to‑end—from exploration to production—spanning LLM‑based services, retrieval/grounding pipelines, and robust evaluation/observability. * Build agentic and tool‑using workflows that reason across data and services, optimizing for safety, latency, and cost at cloud scale (Azure preferred). * Collaborate across research and product teams to adapt/fine‑tune models (LLMs/SLMs, multimodal) for real customer scenarios. * Lead technical direction across features and services; mentor engineers; champion high engineering standards, reliability, and accessible, inclusive experiences. * Uphold Responsible AI, secure a...

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