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Director, Operations

HANA Group • Atlanta, GA, US • published 2026-10-23 14:05:16.920534

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Description

Description: The Director of Operations (DO) is responsible for implementing operational standards to ensure consistent practices, procedures and standards across kiosk and facility operations. The position engages in staffing/scheduling, operational performance and financial plan goals through delivery of customer and end customer/consumer satisfaction. Ability to influence and negotiate providing guidance and oversight to internal and external teams. The position will have direct reports across the United States. **Key Competencies** Understanding Retail and Various Retail Channel environments, Influence and Negotiation, Financial Acumen and Data /Analytics, Consumer/Customer focus, Planning and Priority setting, Innovation, Communication and People Leadership **Duties \& Responsibilities** * Develops and executes a data\-driven operational strategy across all locations to achieve P\&L targets and drive sustainable sales growth * Analyzes sales trends, labor and inventory costs to establish accurate budgets and identify opportunities for improved financial performance * Owns the implementation and ongoing integrity of production, food safety, and store operations standards across...


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