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Sr. Collections SPOC Operations Supervisor - ServiceMac

FCT • NC, US • published 2026-09-25 05:23:59.590653

Description

**Who We Are** ============== ServiceMac is a new sub\-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people\-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ\+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.**What We Do** ============== The SPOC Supervisor leads the daily operations of the Single Point of Contact (SPOC) team within Loss Mitigation, providing strategic direction, oversight, and leadership to ensure effective borrower engagement, de...

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