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Graduate - Customer Service Specialist

Infineon Technologies • Leominster, MA, US • published 2026-10-06 19:33:47.389881

Description

\#WeAreIn to create tiny chips and big careers. You have the knowledge, we have the opportunity. Ready to shape the future together? Whether through our Graduate Programs or your first full\-time role, Infineon gives you the tools, trust and challenges to grow fast and go far. Are you in? Your role Key responsibilities in your new role * **Order Processing:** Support the quoting and order entry process by learning internal systems and assisting with accurate and timely order handling * **Account Management:** Assist with customer account management by learning to understand customer needs and helping ensure those needs are met * **Logistics Coordination:** Help coordinate customer requests related to deliveries, logistics, and product information under the guidance of senior team members * **Feedback \& Escalation:** Capture and communicate customer feedback internally to improve products and services while learning to escalate issues promptly to leadership * **Cross\-Functional Collaboration:** Build relationships across Sales, Operations, Engineering, and Quality while developing a broad understanding of the business * **Process Improvement:** Participate in improvement initiativ...

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