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Enterprise Account Manager

Harper • Remote, US • published 2026-10-13 14:27:05.501130

Description

**About Harper** ---------------- Harper is one runtime for any workload. We combine database, cache, application logic, real\-time messaging, and APIs into a single process, so enterprise teams can retire a stack of point solutions and serve data in about a millisecond. Brands like Macy's, Ralph Lauren, Verizon, HP, Ford and Bass Pro Shops run on Harper, and we sell and deliver alongside partners including Akamai. www.harper.fast (http://www.harper.fast) **The role** ============ You own retention and growth across a focused book of Harper's most strategic enterprise accounts, with revenue targets tied to renewals and expansion. Strong relationships on the customer side and inside Harper mean you're the first to know when something isn't going to plan, and your project management discipline gets it back on track. This is not a technical support role. Harper's engineers, forward\-deployed engineers, and partner support teams own the technical work. You orchestrate them: route each ask through the right process, bring in the right people before the customer has to ask, and make sure nothing falls between the customer, Harper, and our partners. You'll need enough product fluency to m...

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