All jobs → Partner boards

Administrative Assistant (Front Desk)

RENAISSANCE BEHAVIORAL HEALTH • Cleveland, OH, US • published 2026-10-23 02:05:07.158634

Description

**Position Summary** The Administrative Assistant (Front Desk) is the first point of contact for clients, families, and visitors at Renaissance Behavioral Health. This position manages front desk operations, client check\-in and scheduling, telephone and message triage, and administrative support to the clinical and executive teams, while maintaining a welcoming, trauma\-informed, and confidential environment appropriate to an outpatient behavioral health setting. **Essential Duties and Responsibilities** **Front Desk and Reception** * Greet and check in clients, families, and visitors professionally and courteously; manage the waiting area with attention to client dignity and privacy. * Answer, triage, and route incoming calls; take accurate messages and relay them promptly to the appropriate staff. * Monitor visitor access consistent with facility safety procedures and notify appropriate staff of safety concerns. **Scheduling and Client Flow** * Schedule, confirm, reschedule, and cancel client appointments in the electronic health record system. * Conduct appointment reminder calls and document outreach attempts. * Notify clinical staff of client arrivals, late arrivals, and no\-...

Get jobs like this daily in Telegram: @careeri_bot