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Service Specialist
Generations Federal Credit Union • Castle Hills, TX, US • published 2026-10-08 09:03:35.765337
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Description: **Summary** Responsible for all member service requests within the branch. Performs a variety of routine daily transactions for members including assisting members with service requests, performing non\-cash transactions when not on the teller line, assisting and educating members on delivery channels with a focus on eServices and the Call Center as well as other account maintenance and finance operation functions. **Primary Duties** * Responsible for all member service requests within the branch. Performs a variety of routine daily transactions for members including assisting members with service requests, performing non\-cash transactions when not on the teller line, assisting and educating members on delivery channels with a focus on eServices and the Retail Service Center as well as other account maintenance and finance operation functions. * This position will divide scheduled hours between the teller line and the platform. * Responsible for ensuring each and every member is provided with exceptional service levels, that members fully understand our products and services and that we educate our members about and refer members to our Member Specialists for their fi...
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