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Sr Field Service Specialist

Waters • Cambridge, MA, US • published 2026-10-07 15:03:33.288388

Description

Overview: Waters Corporation's Field Services Organization is comprised of highly skilled, motivated and customer focused professionals that are technical authorities on Waters’ product suite. As a Field Service Specialist, working for an industry leader, you'll join a global team of specialists that are crucial to ensure Waters’ legendary service for our customers who utilize our scientific instrumentation and software. In this role, you'll have the opportunity to provide technical expertise on Waters' innovative product suite (LC, LC/MS, HPLC/UPLC, SFC) for multiple customer laboratories spanning across the Pharmaceutical \& Life Sciences, Chemical Materials, Clinical, Food, Environmental, Forensics, Academia and Government industries. Waters Corporation is seeking a highly skilled, motivated and customer focused individual to join our renown Field Services Organization located in Cambridge,Massachusetts area. Responsibilities: * Installation, performance maintenance, troubleshoot and support Waters' product suite (LC, LC/MS, HPLC/UPLC, SFC, Informatics) * Establish and maintain effective relationships with external and internal customers ensuring their success * Lead customer ex...

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