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Senior Operations Manager

JDA TSG • Remote, US • published 2026-10-13 20:20:26.654246

Description

**JDA TSG is seeking full\-time Senior Operations Managers** to champion operational excellence and support a high\-performing remote team. In this role, you will lead a group of seasonal managers, ensure strong service delivery results, and provide essential support through administrative oversight, operational coordination, and ad hoc initiatives. This strategic, year\-round position emphasizes consistent leadership, talent development, and ongoing organizational improvement. If you have **3\+ years of leadership experience** in an operations/customer success/tax services environment, including **2\-4 years managing other managers/leads**, and are looking for a **full\-time, work‑from‑home opportunity**, we encourage you to apply! * Provide **effective leadership and direction** to a team of remote Seasonal Managers across varying shifts and functional areas. * Serve as a **point of escalation and alignment** for seasonal leadership, ensuring program compliance and consistent policy execution. * Promote a **high\-performance culture** through regular feedback, accountability, and recognition. * Support workforce **planning, readiness, and performance initiatives** throughout pre\...

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