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Connected Customer Supervisor

Floor & Decor • Port Saint Lucie, FL, US • published 2026-10-14 08:32:16.637199

Description

**Purpose:** The Connected Customer Supervisor is a Floor \& Decor supervisor responsible for managing a dynamic team of customer service associates. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e\-commerce support, in addition to providing customers with an exceptional shopping experience. **Successful connected customer supervisors are:** * Team builders * Customer service champions * Detail oriented and highly organized * Excellent communication and listening skills **Minimum Eligibility Requirements:** * Minimum of (1\) year of customer service/cashier supervisory experience or 4 years of customer service experience * High school diploma and/or GED * Minimum of (2\) years of computer experience in a work environment **Essential Job Functions:** * Direct all Customer Service Associates and Connected Customer Specialists related to the front end and inventory accuracy in the store * Demonstrate a thorough understanding and compliance of all customer service\-related standard operating procedures (cashiering, credit and close\-out) * Lead inventory management and accuracy throughout the store * Process customer ...

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