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General Manager Position

Playa Bowls • Hoboken, NJ, US • published 2026-09-29 08:55:30.892938

Description

The General Manager will oversee both in store shifts and administrative work ON SITE. While on shift, the General Manager will oversee that team members are correctly prepping fruit, blending frozen fruit bases making smoothies, topping smoothie bowls, taking customer orders, cleaning work stations, and executing effective customer service. **OVERALL RESPONSIBILITIES** * Quality Control \- product consistency and freshness * Product Presentation \- Monitor food preparation methods, portion sizes, and presentation of food and drinks (Instagram worthy products) * Inventory \- placing orders for food and dry goods; verifying deliveries are correct in quantity and quality; maintaining food and equipment inventory numbers * Customer Service \- investigate and resolve customer complaints * Scheduling \- staffing appropriate number of hours to meet labor percentage goals * Training \- organize and direct employee training programs * Store Procedures \- adhere to company directed opening/closing procedures, review work procedures and operational problems to determine ways to improve service, performance, and/or safety * Cash Management \- ensure cash tills are balanced, make bank deposits...

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