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Senior Specialist Associate Relations - HR Services

Ross Dress For Less • CA, US • published 2026-10-09 03:03:30.820238

Description

### **GENERAL PURPOSE** Mitigate risk for the company and drive engagement by managing timely responses to Associate concerns raised through open\-door channels. Execute prompt, timely, thorough, and proactive responses to Alertlines, 3rd party charges, Associate correspondence, social media, or any actionable trends identified through Case Management requiring on\-site or remote investigative activity. Provide Associate Relations support for critical incidents such as suicidal associates and domestic violence. Support after\-hours critical incident coverage as assigned. Coach and counsel business unit leadership on managing Associate Relations issues. Facilitate Key People Processes and Approachable Leadership training or conduct Climate Surveys in response to Associate Engagement results. Through the investigation process, monitor, validate, and ensure compliance with internal HR policies and procedures and external local, state, and federal laws. Follow all HR Services processes and work with the HR Services Leadership team and legal partners to provide documentation, reports, or investigative case files or records as needed. ### **ESSENTIAL FUNCTIONS** Associate Relations\-Inve...

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