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Clinical Support Specialist

MTC Care • Lancaster, NH, US • published 2026-10-06 01:33:33.857431

Description

**POSITION SUMMARY:** The Clinical Support Specialist ("CSS") role is designed to provide both onsite/in\-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate care visits for patients. Remotely, a CSS works on administrative duties that include, but are not limited to, chart preparation and Behavioral Health Integration. \*Please note **\-** This role requires flexibility and may require up to 5 days per week onsite or a mix of remote and onsite, varying week to week, depending on team and business priorities.\* **ESSENTIAL FUNCTIONS:** ***Onsite Clinical Facilitation*** * Assisting patients by offering education related to their behavioral health visits, whether the treating clinician is conducting the visit in person or via telehealth * Providing technical support and assistance for telehealth visits to include room and equipment preparation * Supporting clinicians by accessing vitals and other relevant data from the facility's EMR * Procurement of patient referral documents as needed * Acting as a liaison between the clinicians and the facility staff * Interacting with staff and/or family members as necessary * Main...

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