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Multi-Brand Director of Operations

Massage Envy • Springfield, MA, US • published 2026-10-06 19:33:47.394880

Description

**Multi\-Brand Director of Operations Overview** Are you an experienced restaurant operator who knows how to make the most of a challenging operation? We are seeking a **Multi\-Brand Director of Operations** to lead restaurant teams across multiple locations and two QSR brands. This role is ideal for an experienced Director of Operations seeking a lateral move, a high\-performing Area or District Manager ready to expand their scope, or an exceptional multi\-unit leader looking for a larger challenge. Our restaurants operate in a very different environment than many high\-volume, highly staffed restaurant concepts. We operate **lower\-volume locations where labor efficiency, equipment reliability, food cost, speed of service, and guest experience all matter every day.** Many locations operate with lean staffing, including periods of single coverage, and our customer base is highly value\-conscious. The ideal candidate understands how to lead in this environment, not simply by following a playbook, but by recognizing problems early, making good decisions with limited resources, and developing managers who can do the same. You should be comfortable operating restaurants where: Much of...

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