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Business Operations Manager, North America

IFS • Conshohocken, PA, US • published 2026-10-01 15:58:16.279165

Description

**Job Description** ------------------- As part of the IFS Ultimo team, the Business Operations Manager will partner closely with the CRO for North America and senior sales leaders to drive strategic decision\-making and business operations execution across a high\-growth SaaS business. This role sits at the intersection of strategy, operations, and commercial execution, supporting initiatives such as forecasting, go\-to\-market (GTM) planning, Quarterly Business Reviews (QBRs), and sales policy. You will translate data into insights, insights into decisions, and decisions into scalable processes that support sustained growth. **Key Responsibilities:** * Own the business operating rhythm including pipeline councils, performance reviews, and QBRs. * Own and support sales forecasting, including pipeline assessment and scenario planning (worst case, best case) to support leadership decision\-making. * Support the GTM planning process as part of the annual sales strategy cycle, including segmentation, resource allocation, territory design, coverage models, and quota setting. * Derive actionable insights into business health and act as a trusted partner to sales leaders in defining corr...

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