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Operations Manager Residential

WM • Wildwood, FL, US • published 2026-10-08 21:03:19.994315

Description

**Shift:** Tuesday \- Saturday, Opening Shift. I. Job Summary This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all front\-line employees. Spends the majority of the day in the field with frontline employees. II. Essential Duties and Responsibilities * Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties * Meet with new frontline employees daily to ensure consistent communication and support of onboarding * Provide timely and consistent touchpoints with frontline employees. * Regular review of best practices to enhance daily performance * Focus on understanding and progress of frontline employee career goals * Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success * Actively practice and seek feedback on coaching conversations. * Lead by example to ensure safety practices are paramount with each employee and * Teaching and developing an understanding of the WM Way * Conducts Root Cause Investigations for all injuries and incidents, ensuring consiste...

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