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Manager, IT Service Operations

EchoStar • Englewood, CO, US • published 2026-09-29 14:55:37.635948

Description

Company Summary: EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live\-streaming and on\-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary: Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow. Job Duties and Responsibilities: **Candidates must be willing to participate in at least one in\-person interview.** This role solves complex operational bottlenecks across Change, Problem, DevOps, and IT Service Management functions to drive organizational excellence. The position addresses gaps in automated service delivery, system security, and continuous deployment workflows by implementing modern DevOps and ITSM frameworks. Additionally, it resolves alignment and compliance challenges by establishing robust SLA/OLA frameworks and introducing an AI\-first strategy to optimi...

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