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Senior Manager - Business Operations/Accounts

None • Remote, US • published 2026-10-05 13:41:55.535177

Description

**Overview** ------------ We are seeking a strategic, results\-driven professional to lead business operations and account management activities across key customer and internal workflows. In this role, you will oversee operational performance, strengthen client relationships, and partner cross\-functionally to improve efficiency, support revenue growth, and ensure an exceptional customer experience. **Key Responsibilities** ------------------------ * Lead day\-to\-day business operations and account support functions with a focus on service quality, scalability, and operational excellence. * Develop and maintain strong relationships with clients, stakeholders, and internal partners to support long\-term account success. * Monitor account health, performance metrics, and operational trends to identify risks, opportunities, and areas for improvement. * Drive process improvements that increase efficiency, reduce friction, and enhance overall service delivery. * Partner with sales, finance, operations, and leadership teams to align account strategies with business goals. * Oversee issue resolution and escalations, ensuring timely communication and effective follow\-through. * Prepare ...

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