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Customer Service Specialist (FRC - SB)

Child Care Resource Center • San Bernardino, CA, US • published 2026-10-24 02:05:30.364923

Description

Expected Hourly Pay Rate: $20\.00**Work where your work matters. Work at CCRC.** CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well\-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non\-profit. We are 900\+ people strong and growing! General Summary: Under general supervision, the Customer Service Specialist provides technical customer service assistance to CCRC customers through incoming phone calls and in\-person interactions at the Customer Support Center. The position works collaboratively with Agency departments to maintain up\-to\-date knowledge of Agency programs and procedures, ensuring accurate information is shared with customers. The role also includes general clerical support and data entry services within the department. Project\-Based Position: This is a project\-based position with an anticipated end date of June 30, 2028\. The duration of the assignment subject to business and program needs and may be modified based on those needs. Employees in pro...

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