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Player Services Specialist

Avi Resort and Casino • Laughlin, NV, US • published 2026-10-06 13:34:04.246388

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Description

Summary: Provides guest service, safeguards company funds and maintains an accurate account of cash window impress totals. Additionally, provides cash services for both internal and external guests and provides information and all services related to My Advantage Club, including the sign up of new customers and the issuance of new cards. Essential Functions and Responsibilities: * Securing of company funds. * Review and validation of all end of shift Player Services Representative paperwork. * Maintain an accurate inventory of all assigned vault assets and prepare reports that properly account for changes in assigned inventory from a shift to shift basis. * Manage and account for all ATM/TITO kiosk activity, including fills. * Work in the capacity of a Player Services Representative as required. * Validate, within established guidelines, all revenue drop processed by soft count, including inspection of all underlying documents to ensure compliance with regulatory requirements. * Prepare daily bank deposits. * Understand and execute regulations for AML (Anti\-money laundering) and Title 31\. * Maintain sufficient knowledge to answers questions about the myAdvantage Club promotions a...


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