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Director of Order Management

Voltage LLC • Timberlake, NC, US • published 2026-11-14 00:59:19.967432

Description

**Location:** Timberlake, NC (Onsite) **Department:** Operations \| **Type:** Full\-Time, Exempt **Reports to:** VP of Global Operations and Administration **About the Role** Voltage is looking for a Director of Order Management to lead the team that turns approved customer requirements into accurate SAP sales orders, documented project allocations, and coordinated production and delivery schedules. You will own the order management process within Operations and work closely with Sales, Project Management, Engineering, Production Planning, Procurement, Finance, and Logistics. Your goal is dependable customer commitments built on accurate data, disciplined controls, and capacity\-informed planning. **What You'll Do** * Lead, coach, and develop Order Processing Specialists, the Project Allocation Planner, and assigned staff. * Own order management procedures, approval checkpoints, and escalation paths across manufacturing locations and business entities. * Make sure orders meet intake requirements, and oversee accurate, timely SAP sales order creation and maintenance. * Manage order holds and releases, and keep customer POs, designs, quotations, and SAP records aligned. * Oversee all...

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