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IT Technician

Layton Construction • Sandy, UT, US • published 2026-10-07 09:03:19.732681

Description

**Summary** The IT Technician works under the advisement of the Help Desk Manager to support computer hardware and software issues and resolve end user concerns relating to technology. **Duties and Responsibilities** * Assists the Help Desk Manager with the configuration and repair of laptop computers, and setup and deployment of new computers. * Assists company employees with computing problems and questions on the phone and in person by troubleshooting, repairing, maintaining, installing, and performing testing activities on various computer equipment, peripherals, data communication and computer network systems. * Exercises sound professional judgement in analysis of problem to: (1\) attempt hardware/software solution by phone, or (2\) decide proper level of maintenance required to solve problem. * Prepares and submits vendor warranty claims, parts, and documentation associated with warranty repairs. * Desktop and mobile phone system support, troubleshoot phone related problems and setup new users. * Performs other related duties as assigned. * May be required to occasionally work after hours and weekends. **Qualifications** * Associates degree in Computer Science or related wor...

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